Unlock exponential growth by transforming one-time buyers into lifelong advocates with *Customers for Life*. Carl Sewell, the Dallas-based car dealer who built a billion-dollar empire, shares his proven system, offering a pragmatic, step-by-step framework rather than abstract theories. This isn't just about "customer service;" it's about re-engineering your entire business. Sewell dismantles the conventional wisdom of prioritizing short-term sales gains over long-term customer relationships, exposing the hidden cost of neglecting the most valuable asset a business possesses: its existing clientele. He masterfully shows how the true profit isn't in the initial transaction, but in the compounding return on customer loyalty. Embrace this paradigm shift and calculate the lifetime value of *your* customers—it will change everything you thought you knew about sustainable success.
Customers for Life
հեղինակ`
Carl Sewell, Paul B. Brown